I've had a bit of a phone saga this week. As you may recall from this post (LINK) my cell phone flew out of my cowgirl boot while I was line dancing and broke un-spectacularly. I didn't even realize it was broken until I was almost home a few hours later. I wasn't too worried because I had already planned to switch phone services and get a new one. I was just waiting until Tuesday, when my contract with AT&T expired. I was looking forward to finally having service while at home. On Tuesday (my dad's birthday - happy birthday again, Daddio!) I went to Radio Shack and got the phone I'd been eying - Sprint's LG Rumor Touch. It is only available in two colors (blue and purple) and RS only had purple in at the time. So purple it was. I expressed my grief that they did not have it in lime green, to the amusement of the sales associate who had never heard anyone request that color before (there's an AT&T phone on display that's lime green, that's what made me think of it - I thought it looked really cool).
I asked if the fact that I had busted my old phone would make it difficult to transfer my information over to the new one. I was assured there was nothing I could possibly do to the phone that would make that a problem because the data is stored in the radio-wave molecules of cyber-space. Awesome. "Most of it usually loads up in an hour, but it could take up to 48 hours," the sales associate said. Okay. I checked an hour later. Then periodically throughout the day. Nothing. I waited 48 hours, checking every 30 minutes or so, to no avail.
Today...
...Today I went back to Radio Shack and explained the problem. A different sales associate was working and he tried, he really did. He took the SIM card from the old phone, stuck it in a different (working) phone but was unable to read the card. He suggested the AT&T store at the mall around the corner.
I went to the AT&T store. Not only did they try to tell me my phone was dead from water damage (My leg was not THAT sweaty! WTF?!?) but under all of the excuses and babbling, they essentially told me it wasn't that they couldn't but that they wouldn't transfer the data over to my new (Sprint) phone. Chumps.
I went to the Sprint store, which is where I should have gone immediately after RS. After waiting FOREVER for the only other customer to make up his mind about which leather cell phone belt holster he wanted and glaring at the three other employees I could see and hear in the room behind the only working sales associate, I marched up to the desk and asked, "Do you have the capability to transfer information, specifically my contacts list, from an AT&T SIM card to this phone?"
"Sure, come back in 30 minutes." Well heck.
I came back in 30 minutes, waited 15 more minutes, then got my phone with most of my contact list intact. I'm not going to complain about the missing numbers. I can get those over time. I have most of them now and I didn't even have to pay for it. Woohoo!
And I have the internet on my phone! Woohoo!
But most of all, I HAVE SERVICE!!!! YAAAAY!!!!